Tuesday, January 4, 2011


"Hello Ms. Borgueta, Thank you for your inquiry. I apologize as it sounds like you may have been given mis-information regarding the physical therapy benefit... Please note: There is no stipulation in the policy that requires the physical therapy to be rendered at the same hospital the procedure was done at. I apologize for any confusion in this matter and will advise the supervisor of the representative that you spoke so that they are coached accordingly."

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